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Shipping policy

Shipping Policy – Red CustomBoxes

At Red Custom Boxes, we are committed to providing a seamless and efficient shipping experience for all of our customers. We take great care in ensuring that your custom boxes reach you in perfect condition and on time.

Processing Time:
All orders are processed within 2–3 business days, excluding weekends and holidays. Custom designs may require additional time for production depending on complexity. Once your order is processed, you will receive a shipping confirmation email with tracking details.

Shipping Methods & Costs:
We offer various shipping methods, including standard and expedited services, to cater to your specific needs. Shipping costs are calculated at checkout based on the weight, dimensions, and delivery destination of your order. International shipping options are available for customers outside the United States.

Delivery Times:
Delivery times vary depending on the shipping method selected and your location. Standard domestic shipping typically takes 5-7 business days, while expedited options can deliver within 1-3 business days. International deliveries may take up to 15 business days depending on the destination.

Damaged or Lost Items:
We take great care in packaging all orders to ensure they arrive in excellent condition. However, if your package is damaged or lost in transit, please contact us immediately. We will work with you to resolve the issue promptly and provide a replacement or refund if necessary.

Thank you for choosing Red CustomBoxes. We strive to make your experience as smooth as possible and look forward to serving you again in the future.